My computers lists the computers Aspendora manages for you:
- Everyone sees the computers where they are the main user.
- Managers and administrators see every computer in the organization, with its main user.
Each computer shows whether it's online and what it is (for example Windows 11 · Dell Latitude).
Installing software yourself
- Make sure the computer is switched on and connected (it shows Online).
- Choose Install software next to it. Aspendora's software catalogue opens for that computer.
- Pick an app and choose Install. It installs in the background; you can keep working.
Some apps need a quick approval first. You'll see Request, and Aspendora is told straight away. Once someone approves, the app installs by itself, and you can follow the ticket on your Tickets page.
You can remove an app you installed from the same page, if your organization allows it.
Tip: on the computer itself, the Aspendora icon by the clock has Install Software…, which opens the same catalogue.
Connecting to your computer from somewhere else
Connect opens your computer's screen in your web browser, so you can use it from home or another desk. It replaces ScreenConnect Host Pass.
- Make sure the computer is switched on and connected (it shows Online). Connect is greyed out while it's offline.
- Choose Connect next to it. Your computer's screen opens in a new browser tab.
- When you've finished, close the tab. Reloading the tab also ends the session; choose Connect again to start a new one.
To get to the Windows sign-in screen (or to lock or sign out), use Ctrl+Alt+Del in the session, not the keys on your keyboard: in the toolbar above your computer's screen, choose Input (the keyboard icon), then Ctrl+Alt+Del. This is for Windows computers only.
You'll only see Connect if:
- you signed in with your Microsoft 365 account. It isn't available when you signed in with an emailed code.
- you're the computer's main user. Your organization can also let managers and administrators connect to any of its computers.
- your organization has it turned on.
Each Connect link works once, for a few minutes, and every connection is recorded.
A computer is missing
If you use a computer every day but it isn't listed, Aspendora may not have you set as its main user yet. Raise a ticket and we'll fix it.
Getting help with a computer
Choose Get help to raise a ticket. Say which computer it is, or use Report a problem with this from Assets (managers and administrators).